Professional Experience

Associate Vice President – Global Enablement | HighRadius

January 2021 – Present

  • Overseeing a team of 25 individuals responsible for the development and deployment of processes and procedures for global sales, marketing, and consulting organizations. Training over 600 people weekly.
  • Developed and deployed onboarding and ‘boot camp’ training for global sales and presales, training over 100 resources annually.
  • Overseeing a team of 35 individuals tasked with monitoring, scoring, and coaching successful execution of the global sales and marketing motions.

Manager – Corporate Initiatives | BMC

April 2017 – January 2021

  • Led a team of cross functional resources for the Digital Business Automation (DBA) product line in the development and deployment of a SaaS-based version of their Control-M workflow orchestration product. Developed a LAER-focused customer journey model for customer engagement to reduce customer churn and ensure industry leading CSAT and ARR by 2024.
  • Leading the annual corporate strategic planning efforts for all product lines and internal functions, focusing on collaborative ‘bottom-up’ development of 3-year product line, functional and corporate strategy. Strategies will enable BMC to profitably grow the business.
  • Led the development of new processes and systems to accurately assess the renewal rates of both SaaS and on-premise subscription products. Worked with Finance, Sales and Sales Operations leadership to ensure renewal rate metrics were incorporated into ARR and sales forecasts to improve accuracy of revenue projections for coming fiscal year.

Manager – Advisory Services (Customer) | EY

February 2015 – April 2017

  • Led a team of cross functional business analysts and subject matter experts in the design, development and deployment of a future state marketing and sales organizational which reduced expenditure by $40M annually while aligning sales to evolving market trends
  • Led a team of cross functional business analysts in the design and development of a cloud-based, SaaS enabled lead to order process that facilitated the transition from an analogue to digital product catalog deployed globally for $11.2B in sales revenue
  • Led a team of business analysts and developers in the design, development and deployment of a cloud-based, SaaS enabled incentive compensation program with associated training courses and change management program for a Fortune 5 global sales organization
  • Please see Projects section for detailed experience

Vice President – Sales | Astanza Laser

August 2014 – October 2014

  • Responsible for the strategy and execution of Astanza’s domestic and global sales force
  • Redesigned organization’s customer relationship management technologies to emphasize sales cycle transparency and enhance quarterly forecasting
  • Worked directly with high value customers using a consultative selling methodology, including business plan and customer acquisition strategy development

Senior Consultant – Advisory Services (Customer) | EY

August 2011 – August 2014

  • Lead Business Analyst and Deployment Manager for a six month, twelve member Service Cloud based solution design and deployment team at the Internet Corporation for Assigned Names and Numbers
  • Lead Business Analyst for an eight month, six member Sales Cloud based solution design team at an international digital publishing company
  • Project Manager and Solution Architect for six month, 20 member internal new hire on-boarding training design and deployment team at Ernst & Young
  • Project Manager and Solution Architect for a three member automated resource availability audit tool kit development team at Ernst & Young
  • Functional Design Lead for a seven month, twelve member Sales Cloud and BigMachines enabled enterprise wide electronic sales order system design team at an international business outsourcing firm
  • Please see Projects section for detailed experience

Resource Management Intern | NASA

May 2010 – August 2010

  • Business Analyst for project investigating NASA specific government/business partnership mechanisms
  • Advisor to agency leadership committee tasked with implementing new external partnerships to improve local economic conditions and employment
  • Analyst for monthly contractor reports, reviewing expenses/estimates versus contract plan for NASA/SpaceX partnership
  • Awarded Outstanding Summer Intern by Johnson Space Center management – award to top 2% of interns

General Manager | Guitar Center

August 2005 – July 2009

  • Held management and P&L responsibility for a $4 million retail location
  • Developed a new salesperson training program which helped to exceed target net profit figures by 38%, despite industry decline
  • Designed and implemented new loss prevention protocols which reduced inventory losses to .178% of yearly sales
  • Trained management staff to analyze personally developed payroll reports which helped to reduce payroll expenditures by 5%
  • Achieved fifth highest work satisfaction rating in company with a 98.3% persona approval rating

Partner and Financial Manager | Barron Studios

July 2004 – July 2006

  • Coordinated project deadlines with local graphic designers and CD replication plants on behalf of approximately six clients per quarter to achieve timely production of retail-ready musical recordings
  • Oversaw accounts payable/receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, billings, invoicing and preparation of daily bank deposits
  • Negotiated with delinquent customers and accounts to maximize receivables.
  • Prepared all monthly and yearly financial statements for partner meetings and tax purposes

Volunteer Experience

Advisory Panelist | C.T. Bauer College of Business

Advisory Panelists advise the C.T. Bauer College of Business Faculty on how to improve the From Management to Leadership Certificate program to ensure:

  • The program preserves and enhances the reputation and quality of the College through strategic review of the credit and non-credit offerings to the community.
  • Faculty and students benefit from the experience of panelists through classroom visits, forums, conferences and input on programs.
  • The program promotes the goal of linking industry with academia to ensure the work is relevant and benefits the business community.

Professional Organizations

American Mensa Society

With more than 57,000 members, American Mensa is the largest national Mensa operating under the auspices of Mensa International, Ltd. There are currently more than 100,000 members worldwide, and an estimated six million Americans are eligible for Mensa membership.
Members of American Mensa range in age from 2 to 102. They include engineers, homemakers, teachers, actors, athletes, students and CEOs, and they share only one trait — high intelligence. To qualify for Mensa, they scored in the top 2 percent of the general population on an accepted standardized intelligence test.

Beta Gamma Sigma

Beta Gamma Sigma is the international honor society serving business programs accredited by AACSB International – The Association to Advance Collegiate Schools of Business. Membership in Beta Gamma Sigma is the highest recognition a business student anywhere in the world can receive in a business program accredited by AACSB International

Project Management Institute

The Project Management Institute (PMI) offers a range of services to the Project Management profession such as the development of standards, research, education, publication, networking-opportunities in local chapters, hosting conferences and training seminars. It serves practitioners and organizations with standards that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development